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Phone +966557928505
Email [email protected]
Office Saudi Arabia, Al-Ahsa
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By contacting us, you agree to our Privacy Policy and Terms Service and Cookie Policy and Captain Terms and Merchant & Venue Terms

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Your opinion is the compass that guides others. When you write an honest review or share a photo of your experience, you aren't just placing "stars"; you are fulfilling your role as a City Ambassador. Your reviews help residents and visitors reach the best places and support unique business owners to stand out and succeed.
Your opinion makes a difference! After every visit, you can add your rating, upload your own photos, and write a comment to help others discover the place. (You are not just a customer; you are a guide for others).
Credibility is the foundation of City Live. We rely on real user experiences like yours, in addition to field visits by our team to verify the quality of places and present them exactly as they are on the ground.
Currently, we provide you with all contact information and the restaurant's location so you can communicate with them directly. Soon, we will launch a direct booking feature through the app.
We are constantly working on expanding our partner network in the Eastern Province and other cities across the Kingdom to ensure you get the best value and savings wherever you are.
Simply look for places labeled as "Premium Partner" or "Special Offer" in the app and enjoy instant discounts upon visiting or ordering from them.
No! You can use the app as a daily entertainment guide to browse the city's latest events and discounts, even if you don't need to request a car at the moment.
We provide you with an updated guide featuring the best places, supported by real photos, menus, and reliable reviews from users who tried the place before you, so you can choose with confidence.
We are not just a ride-hailing app. We are your "Personal Guide" to discovering the most wonderful restaurants and events in your city, and we provide the fastest transportation to get there.
Never! We guarantee competitive and fair prices with total cost transparency shown before you confirm the request, with no hidden fees.
We only accept professional "Partners" (drivers) and modern vehicles that have been strictly inspected. You can also share your trip path live with your family for extra peace of mind.
Your peace of mind matters to us, so we provided all options: Cash, Mada cards, Apple Pay, or via the app wallet balance.
It's simple! Download the "Partners" app, upload the required documents, and our team will activate your account within 24 hours so you can start increasing your income immediately.
Definitely. Whether you are looking for a quiet place to work, a romantic restaurant for dinner, or an entertainment spot for the family, our smart categories recommend the most suitable place for your mood and occasion.
Because we don't just display your store; we "bring customers to you". Our integration of guide services and mobility services means a customer views your offer and requests a car to visit you immediately. We are your marketing and logistics partner in one.
We highlight your store among the "Top Recommendations" for users near you and send notifications for exclusive offers you provide, doubling the chances of them visiting you.
Registration with "City Live" is completely free! You can create an account for your store and start receiving customers without any setup fees. For additional features (advanced statistics, ad campaign management), you can upgrade to the Premium Merchant package within the app at any time.
Our system is designed to be your "Integrated Companion". Once you select a destination from the list, the app immediately links the location coordinates to the captain routing algorithms to provide the nearest car to you immediately. It is one seamless arrival experience.
We do not collect data randomly. We have a quality team that reviews places based on "Customer Experience", "Real Ratings", and "Service Excellence". Our goal is for every recommendation in the app to be truly worth your visit.
Yes, our system works with Real-time Updates. The merchant app is directly linked to our platform, meaning any new offer or event launching now appears to you immediately. We do not display old or expired information.
Our fleet is strategically centered around vital and active areas in the city to ensure the shortest possible wait time. Our algorithms direct captains to high-demand areas (Hotspots) even before you request.
Our infrastructure is built on the highest global encryption standards. All payment transactions are conducted through secure and certified gateways, and your trip data and information are fully encrypted to ensure maximum digital protection.
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